Return Policy

The following items are final sale and cannot be returned:

  • Jewelry & Hair Accessories. 
  • All sale items.
  • Gift cards are non-refundable and non-returnable.
  • Holiday items.

All return requests must be made within 14 days of the order being placed. After the return has been approved, please make sure it is delivered back to us within 7 days at your expense. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. After 14 days, we are unable to accept returns on any purchases. Once a return is delivered, please allow 5 business days for it to be processed. You will receive your store credit as a gift card sent to your email address.

HOW IT WORKS: To start a return, email shopasyouarecollective@gmail.com. Please put order number, name and the items you'd like to return and the reason for the return. 

  • Once your return request is received and approved, store credit will be emailed to you. 

DAMAGED ITEMS: In the unlikely and unfortunate event that you have received a damaged/defective item, please email shopasyouarecollective@gmail.com within 3 days of delivery to inform us. Please include a picture of the damage and your order number. If we are unable to replace the exact item, we will be happy to issue an online store credit or full refund.

LOST PACKAGES: As You Are Collective is not liable for packages that are lost or stolen. Please email us at shopasyouarecollective@gmail.com if you believe your package was lost or stolen.

INCORRECT ORDERS: We double check every order before it goes out the door, but we are humans and mistakes happen! If you happen to receive the wrong item, or are missing an item, this is for you! Let us know by emailing shopasyouarecollective@gmail.com with your invoice number and the name of the item that is wrong. All reports must be made within 7 days of receiving your order or it will not be accepted. We'll send you a prepaid return label to ship back the incorrect item. Once you've received the label, please send back the incorrect item within 7 days so that we can ship you the correct item.

IF YOU HAVE ANY QUESTIONS REGARDING OUR RETURN POLICY, FEEL FREE TO EMAIL US! THANK YOU!

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